1. Click on the 'Start Selling Now' button at the upper right hand corner of shopinas homepage.
2. Fill in all the required information, especially the fields indicated by an asterisk (*).
3. Click on Register to submit.

Go the email address you registered and wait for the Shopinas activation email.
Click the activation link in the Shopinas email to complete your registration.

To shop, simply follow these steps:
1. Log into your account
2. Browse products using the left navigation or search for products using the search box.
3.Select product(s) and add them to your shopping box.
4. Enter your details, select a payment option, and check out.
5. You will receive an order confirmation email.

Should you find it hard shopping and ordering, please reach out to us at our Customer Service Hotlines.

Just click on "Forget Password" on Login page. We will send a link to your email address allowing you to create your new password. Then you can log in to your account with the new password.

Try to clear the cache and cookies and try logging in again.
If it doesn't work, feel free to email us at support@shopinas.com. Please attach the screenshot of the error.

You can pay for your order thru credit card and debit card through PayPal, over-the-counters and bayad centers through Dragonpay, and e-Gift Certificates .

As long as they’re Visa, MasterCard and American Express, they’re good.

Yes. Once you received your tracking number. You can now use this to track your order at www.air21.com.ph.

You’re notified by text. An automated SMS lets you know when we delivered your order.
The items you buy is shipped via Air21, the safest and most reliable shipping company.

Currently we don't. We will let you know once we are able to do so.

Your shipping depends on:
1. The size of the product.
2. Where you want it shipped.
3. The cost of the insurance, which is 1% of the product price.

All fees are automatically computed when you check out.

Yes. Though, we have conditions that will apply.

If the product you ordered is:
Defective
The wrong variant
Or if you ordered multiple items and one or more is missing

Simply contact us within seven (7) days after you received your order.

If you simply want to exchange a product that’s not defective or the wrong variant, you can do so! You’ll just need to shoulder the return-shipment fees.

If the item has been delivered, consumed and used, cancellations are not allowed.

However you may cancel when:
1. The item was not delivered.
2. The order is taking too long.

For the return and exchange, if its the seller's fault then it will be charged to the seller.
1. Wrong item or variant is delivered to the customer
2. Items ordered are defective

For the return and exchange, if its the buyers fault then it will be charged to buyer.
1. Buyer gives wrong order information
2. Due to buyer negligence

We deposit refunds for Dragonpay 3 days after the refund is approved.
For credit card transactions, our system automatically reposts the amount back to the account. The timeline depends on your credit card provider.

- Order No.
- Buyer’s complete name
- Contact details
- Delivery address
- Photo of disputed product
- Scanned copy of Airway Bill
- Reason/s for dispute

The same order delivery time applies though there may be some external factors that could delay this. Remember the availability of your replacement product can affect the delivery time.

9:00AM to 6:00PM | Monday to Friday.
Telephone: (02) 879-4512
Mobile: 0917.570.3828
E-mail: support@shopinas.com
3F Cargohaus Bldg. Brgy. Vitalez, NAIA Complex, Paranaque City. 1700 Philippines